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MetroAccess Call Center Workers Strike Over For Now

Strike Against Unfair Labor Practice Strike Received Critical Support from
Riders and Allies

Silver Spring, MD – With their unfair labor practice strike sending a strong message to contractor MV Transportation and accelerating progress in negotiations, MetroAccess Call Center workers have decided to return to work and continue negotiations tomorrow with the multinational company in hopes of reaching a deal soon.

“There are still many issues to negotiate, but our riders come first and foremost for us. We are thankful for the outpouring of support of groups representing people with disabilities. We are going back to work and will continue to press for a fair contract,” said ATU International President John Costa. “Our strike was a victory, sending a loud and clear message to MV Transportation that we deserve a fair contract and to be treated with dignity and respect. We do reserve the right to walk off the job again if MV Transportation doesn’t make good on its commitment to bargain in good faith.”

Today, more than 100 MetroAccess Call Center workers, represented by ATU Local 689-Washington, DC, walked off the job. MV Transportation’s Call Center operation was severely impacted by the work stoppage; at times today the phone lines were completely down.

Under the back to work agreement, the Union has agreed to call off the strike immediately and MV Transportation has agreed that no workers will be retaliated against for striking and that it will adhere to federal labor laws.

“I am proud of these workers and the solidarity, resolve and unity they showed on the picket line today, but the fight isn’t over yet. This contract isn’t just about MetroAccess Call Center workers, it’s about the future of public transportation in the DMV,” Costa continued. “These ATU sisters and brothers have been working throughout the pandemic to ensure the people who depend on MetroAccess can get to the doctor, grocery store, and other important appointments. They deserve a contract that treats them like the heroes they are.”